Return and refund policy
Return Process:
- Item Condition: Returned items must be in original condition, unworn, with all tags attached.
- Contact us: Before returning an item, please contact us via fabuleuseshop@gmail.com. We will provide you with detailed instructions for the return process.
- You have a period of 14 days from receipt of your items to request a return. However, return requests made after this period will not be accepted. It is important to note that Fabuleuse Shop reserves the right to refuse any return request deemed unreasonable.
- No returns, exchanges or refunds on products benefiting from a promotional offer.
- Returns are only via MONDIAL RELAY.
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Any package that has not been collected from its relay point and returned to us cannot be refunded.
Return fees :
- Return costs are the responsibility of the customer, except in the event of a manufacturing defect or error on our part.
Refunds:
- Processing Time: Refunds are generally processed within 7 days after receipt of the returned item.
- Refund Method: Refunds will be made using the original payment method.
DELIVERY
Delivery times are between 2 to 5 working days.
CUSTOMER SERVICE
Our team is available to answer your questions via our contact form.
FROM XS TO 2XL
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