Return and refund policy

Return Process:
  • Item Condition: Returned items must be in original condition, unworn, with all tags attached.
  • Contact us: Before returning an item, please contact us via We will provide you with detailed instructions for the return process.
  • You have a period of 14 days from receipt of your items to request a return. However, return requests made after this period will not be accepted. It is important to note that Fabuleuse Shop reserves the right to refuse any return request deemed unreasonable.
  • No returns, exchanges or refunds on products benefiting from a promotional offer.
  • Returns are only via MONDIAL RELAY.
  • Any package that has not been collected from its relay point and returned to us cannot be refunded.

Return fees :

  • Return costs are the responsibility of the customer, except in the event of a manufacturing defect or error on our part.


  • Processing Time: Refunds are generally processed within 7 days after receipt of the returned item.
  • Refund Method: Refunds will be made using the original payment method.